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Zowie

Zowie

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by Zowie·Launched Customer Success Software
ReviewAITools Score · 638 reviews9.4

What is Zowie?

Zowie is an AI-powered customer service automation platform tailored specifically for ecommerce brands. Designed to maximize efficiency and unlock revenue potential, Zowie offers a suite of tools that transform the customer service landscape.

With this tool, brands can automate their customer service effortlessly, boasting a chatbot capable of resolving up to 95% of tickets. The platform extends its automation to email, providing real-time solutions to customer queries.

Zowie also emphasizes the importance of revolutionizing customer interactions, offering an all-inclusive customer service platform. A standout feature is its ability to turn customer support into a revenue source by recreating the in-store experience.

With a 98% recognition rate for customer queries and testimonials praising its impact, Zowie stands as a game-changer in ecommerce customer service automation.

Best for
Small BusinessMedium BusinessLarge Enterprise

Pricing

Starting at Custom · Subscription

Features

15 features that make Zowie stand out.

  • Access Controls/Permissions
  • Workflow Management
  • Third-Party Integrations
  • Task Management
  • Survey/Poll Management
  • Social Media Integration
  • Sentiment Analysis
  • Self Service Portal
  • Revenue Management
  • Reporting/Analytics
  • Prioritization
  • Predictive Analytics

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Frequently asked questions

Is Zowie free to use?
Zowie does not currently offer a free tier or free trial. Pricing starts at Custom and depends on the plan you choose.
How much does Zowie cost?
Zowie uses custom pricing tailored to each organisation. Contact their sales team for a quote based on your team size, modules and contract length.
What does Zowie integrate with?
Zowie ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is Zowie best suited for?
Zowie is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard Zowie?
Most teams are live on Zowie within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

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