Zoho Survey

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by Zoho Survey·Launched Survey Software

ReviewAITools Score · 13848 reviews9.0

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What is Zoho Survey?

Zoho Survey is a comprehensive online survey creation tool designed to help users craft surveys, collect responses, and analyze results in real time. With over 25 diverse question types and features like skip logic and piping, users can design surveys tailored to their needs and brand.

The platform is optimized for mobile, allowing respondents to answer surveys on any device. Zoho Survey offers a feature to buy responses, aiding users lacking an audience by collecting responses based on preferred demographics.

Collaboration is facilitated, enabling team creation and editing of surveys and sharing of results. It caters to various sectors, including education, healthcare, and government, with expertly made-templates available for different categories.

The user-friendly interface, customizable reports, and integration capabilities make Zoho Survey a top choice for individuals and organizations seeking an efficient way to conduct surveys and gain insights.

Best for

StartUpsSmall BusinessMedium BusinessLarge EnterpriseNon-profit Organization

Pricing

Starting at $35/month · Subscription · Free tier available

Free

Plus

Pro

Features

60 features that make Zoho Survey stand out.

Answer Conditions
Response Management
Question Conditions
Skip Logic
Questions Library
Email Distribution
Offline Response Collection
Surveys & Feedback
Customizable Branding
Customizable Questions
Multiple Question Types
Multi-Channel Distribution

Pros & Cons

Pros

Ease of UseZoho Survey is known for its intuitive interface, allowing users to create and distribute surveys quickly. It features a drag-and-drop editor and customizable templates, which streamline the survey creation process.
AffordabilityThe platform is cost-effective and offers robust features even in the free version, which makes it a great value for businesses on a budget.
Comprehensive FeaturesZoho Survey offers various question types, reporting tools, and integrations. It supports real-time analytics and automated emails, helping businesses gather and process feedback efficiently.

Cons

User InterfaceWhile the platform is easy to use, some users mention that navigating the interface can be challenging compared to competitors. There’s a bit of a learning curve for new users.
Limited IntegrationsIntegrations can be somewhat limited outside the Zoho ecosystem. This might be a drawback for businesses that rely heavily on non-Zoho tools.

Zoho Survey alternatives

Tools buyers consider alongside Zoho Survey.

Frequently asked questions

Is Zoho Survey free to use?

Yes, Zoho Survey offers a free version with core features. You can upgrade to a paid plan when you need more capacity or advanced functionality.

How much does Zoho Survey cost?

Zoho Survey starts at $35/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.

What does Zoho Survey integrate with?

Zoho Survey integrates with popular tools such as Zoho Recruit, Zoho Books, Zoho WorkDrive, Zoho Payroll, Zoho Docs, plus an open API for custom workflows.

Who is Zoho Survey best suited for?

Zoho Survey is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.

How long does it take to onboard Zoho Survey?

Most teams are live on Zoho Survey within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

About the authors

Rashi AroraWriter

Rashi Arora is currently working as a Project Manager at Aventra Group. Prior to this, she was a Product Owner at Broadcom. Rashi has gained expertise by managing renewals on Salesforce CPQ and improving the Renewal Admin Portal. Her strategic involvement in transitioning customer experiences from perpetual to SaaS models highlights her ability to modernize business operations. Rashi’s academic background from the prestigious International Institute of Information Technology Bangalore, coupled with her training from Product School, forms a strong foundation for her career. She effectively comb

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Ana Maria StanciucEditor

Ana Maria Stanciuc is a highly skilled writer and content strategist with 10+ years of experience. She has experience in technical and creative writing across a variety of industries. With a background in journalism, her expertise goes beyond writing, as she brings a unique combination of creative storytelling and technical accuracy to her work. She is currently the Head of Content at Tekpon and the Editor in Chief for Tekpon Magazine. In her current role, she leverages her extensive writing experience and strategic insight to produce valuable content. Ana-Maria specializes in reviewing and cu

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