Zoho FSM
VerifiedMay be outdatedWhat is Zoho FSM?
Zoho FSM (Field Service Management) is a robust cloud-based platform designed to streamline field operations and enhance customer service experiences. Tailored for businesses that require effective field service management, Zoho FSM offers tools for work order management, scheduling, dispatching, and invoicing. It empowers businesses to optimize their field service processes, from receiving service requests to sending estimates and managing appointments.
The platform also boasts features like real-time location tracking, multi-skilled agent management, and a shared team inbox. With built-in invoicing powered by the Zoho Financial Suite, businesses can easily convert work orders into branded invoices.
Additionally, the mobile app ensures field agents are equipped with all the tools they need on the go. In essence, the tool offers a comprehensive solution for businesses seeking to elevate their field service operations.
Pricing
Starting at $30/month · Subscription · Free tier available
Features
29 features that make Zoho FSM stand out.
- Business Process Automation
- Customizable Fields
- Customizable Dashboard
- Customizable Reports
- Reporting & Statistics
- Workflow Configuration
- Monitoring
- Activity Tracking
- Bi-directional Syncing
- Custom Profiles
- Customizable Dispatch Console
- Customer Management
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Frequently asked questions
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