Zoho Assist
VerifiedMay be outdatedWhat is Zoho Assist?
Zoho Assist offers a cloud-based remote support and remote access software solution designed for enterprises, IT firms, and customer support. It enables secure, on-demand connections to remote PCs, laptops, mobile devices, and servers.
The software caters to various needs: enterprises can customize and scale it, IT help desks can enhance resolution time, and MSPs can provide remote assistance globally.
Zoho Assist ensures security through TLS 1.2 and AES 256-bit encryption, features on-demand and unattended remote access, supports multi-platforms, and offers features like screen sharing, diagnostics, file transfer, and more. Its integrations with help desk software enhance troubleshooting.
The software emphasizes ease of use, quick deployment, and comprehensive support, including mobile access for assistance on the go.
Pricing
Starting at $12/month · Subscription · Free tier available
Features
30 features that make Zoho Assist stand out.
- Access Control/Permissions
- Chat
- Diagnostic Tools
- File Transfer
- Real-Time Chat
- Multiple Operating System (OS) Support
- Remote Access/Control
- Reporting/Analytics
- Screen Sharing
- Session Transfer
- Screen Recording
- API
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Frequently asked questions
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