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UserVoice

UserVoice

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by UserVoice·Launched Product Management Software
ReviewAITools Score · 1061 reviews9.0

What is UserVoice?

UserVoice is an end-to-end product feedback management system that helps businesses transform user feedback into actionable insights. It enables continuous product discovery, prioritizes opportunities based on user feedback, and boosts customer engagement.

With UserVoice, businesses can collect, organize, and prioritize customer feedback, discover product opportunities, align solutions with user desires, and empower data-driven decisions. The platform offers features such as branded feedback portals, in-app feedback widgets, integrations with popular tools like Slack and Zendesk, powerful analytics, and internal collaboration tools.

UserVoice facilitates the close of the feedback loop, informs product strategy, engages customers, and validates product ideas through user research. It also offers enterprise-level features, scalability, and comprehensive security measures.

With UserVoice, businesses can stay customer-centric, streamline feedback management, and drive better outcomes for their products.

Best for
StartUpsSmall BusinessMedium BusinessLarge Enterprise

Pricing

Starting at $799/month · Subscription

Features

41 features that make UserVoice stand out.

  • Collaboration Tools
  • Customizable Branding
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Feedback Management
  • Gantt/Timeline View
  • Idea Management
  • Ideation
  • Product Data Management
  • Product Roadmapping
  • Requirements Management

UserVoice alternatives

Tools buyers consider alongside UserVoice.

Frequently asked questions

Is UserVoice free to use?
UserVoice does not include a free tier, but it offers a free trial so you can test it before committing.
How much does UserVoice cost?
UserVoice starts at $799/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.
What does UserVoice integrate with?
UserVoice ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is UserVoice best suited for?
UserVoice is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard UserVoice?
Most teams are live on UserVoice within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

About the authors

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