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Updox

Updox

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by Updox·Launched Health Care Software
ReviewAITools Score · 640 reviews8.9

What is Updox?

Updox is a comprehensive healthcare communication platform designed to streamline workflows, enhance patient engagement, and improve healthcare outcomes. It offers a range of HIPAA-compliant solutions, including telehealth services, electronic fax, patient portals, appointment reminders, eForms, broadcast messaging, and secure SMS, aimed at increasing practice efficiency and patient satisfaction.

Additionally, Updox provides charge capture platforms to reduce lost revenue and boost practice productivity. Its unified communications platform integrates with most electronic medical records (EMRs) systems, making it a versatile tool for healthcare providers seeking to optimize operations, scale their services, and enhance the overall patient experience.

Best for
Small BusinessMedium BusinessLarge Enterprise

Pricing

Starting at Custom · Subscription

Features

32 features that make Updox stand out.

  • Appointment Management
  • Appointment Scheduling
  • Confirmation/Reminders
  • Electronic Payments
  • Electronic Signature
  • HIPAA Compliant
  • Mobile Access
  • Patient Questionnaires
  • Reminders
  • Remote Treatment Plans
  • Video Conferencing
  • Virtual Waiting Room

Updox alternatives

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Frequently asked questions

Is Updox free to use?
Updox does not currently offer a free tier or free trial. Pricing starts at Custom and depends on the plan you choose.
How much does Updox cost?
Updox uses custom pricing tailored to each organisation. Contact their sales team for a quote based on your team size, modules and contract length.
What does Updox integrate with?
Updox ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is Updox best suited for?
Updox is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard Updox?
Most teams are live on Updox within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

About the authors

Andreea Elena Pirleci
Andreea Elena PirleciWriter

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