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Unitel

Unitel

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by Unitel·Launched VoIP software
ReviewAITools Score · 737 reviews9.0

What is Unitel?

Unitel is a virtual phone system designed to enhance business communications, particularly for remote work environments. It allows users to set up local, toll-free, or custom vanity numbers that can be used on any device, adding a professional touch to business calls. This system is ideal for separating business from personal calls and voicemails on a personal phone.

Unitel impresses callers with custom greetings and call routing to available employees or voicemail messages, ensuring that every call is handled professionally. The platform supports working from various locations, enabling calls on laptops, messaging from tablets, and joining meetings from smartphones.

Unitel is also known for its exceptional customer support, providing real human assistance rather than automated services. This focus on customer service is a significant aspect of Unitel’s appeal, as evidenced by positive customer testimonials. Unitel is suitable for businesses of all sizes, from solo entrepreneurs to growing companies, offering a scalable solution for modern business communication needs.

Best for
StartUpsSmall Business

Pricing

Starting at $9.99/month · Subscription

Features

30 features that make Unitel stand out.

  • Automated Attendant
  • Call Conferencing
  • Call Routing
  • Call Screening
  • SIP Trunking
  • Interactive Voice Response
  • Business Text Messaging
  • Call Transfer
  • Voicemail Transcription
  • Virtual Extensions
  • Mobile Access
  • Role-Based Permissions

Unitel alternatives

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Frequently asked questions

Is Unitel free to use?
Unitel does not currently offer a free tier or free trial. Pricing starts at $9.99 and depends on the plan you choose.
How much does Unitel cost?
Unitel starts at $9.99/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.
What does Unitel integrate with?
Unitel ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is Unitel best suited for?
Unitel is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard Unitel?
Most teams are live on Unitel within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

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