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What is UiPath?

UiPath is a robotic process automation (RPA) tool that helps companies automate web and desktop applications. It enables organizations to configure software robots that can automate manual, repetitive, and rules-based tasks at a lower cost than their human equivalents.

The RPA offers features like code-free development, optical character recognition, AI/machine learning, image recognition, and a process builder. The platform’s studio module allows teams to design workflows using various technical languages such as C#, Java, VB.Net, and Python. Furthermore, it provides a unified dashboard to monitor digital workflows in real-time using web browsers as well as mobile applications.

The company has already automated millions of repetitive tasks for businesses and government organizations worldwide, including approximately 50% of the Fortune 500. It has received recognition from leading advisor Everest Group and has been featured in CNBC Disruptor 50 and Forbes Cloud 100.

Best for
Medium BusinessLarge EnterpriseNon-profit Organization

Pricing

Starting at $420/month · Subscription · Free tier available

Features

74 features that make UiPath stand out.

  • Access Controls/Permissions
  • API
  • AI/Machine Learning
  • Auto Extraction
  • Collaboration Tools
  • Dashboard
  • Data Aggregation and Publishing
  • Data Capture and Transfer
  • Data Mapping
  • Data Import/Export
  • Document Extraction
  • Email Address Extraction

Pros & Cons

Pros

  • User-Friendly InterfaceUiPath’s design, especially in UiPath Studio, facilitates a code-free development experience with a drag-and-drop interface, making it accessible even for users with limited coding knowledge. This ease of use makes the platform a favorite among new and experienced users.
  • Extensive Automation CapabilitiesUiPath offers various automation tools, such as attended and unattended bots, process builder, image and optical character recognition (OCR), and integration with third-party applications like SAP and Citrix, enabling comprehensive automation across different systems.
  • Flexible Integration OptionsThe platform’s API capabilities and integrations with other tools allow businesses to tailor automation solutions that suit their workflows, including for SAP, Citrix, and Excel applications, which is advantageous for enterprises managing diverse systems.
  • Strong Customer SupportMany users have found UiPath’s support responsive and effective, particularly helpful for troubleshooting and optimizing automation processes.
  • Regular Feature UpdatesUiPath’s developers frequently add features and improve functionality, allowing it to stay competitive in the RPA landscape and adapt to new automation demands.

Cons

  • High Licensing CostsUiPath’s enterprise pricing is often mentioned as a barrier, particularly for smaller businesses. While feature-rich, the costs associated with licensing can be challenging for companies with smaller automation budgets.
  • Performance with Large Data SetsSome users have noted that UiPath can struggle when handling large data volumes, such as extensive Excel sheets, leading to performance issues or crashes.
  • Limited Compatibility in Community EditionWhile the community edition is a great free resource, it occasionally auto-updates to newer versions without user prompts, which can cause stability issues for ongoing projects.
  • Compatibility with Citrix EnvironmentsAlthough UiPath is known for handling Citrix and virtual desktop interfaces, some users have found that automation within Citrix-based applications can be challenging and may require advanced configurations.
  • Improved Third-Party IntegrationsWhile UiPath has a broad range of integration options, users still desire more direct integrations, particularly with enterprise tools beyond the ones currently supported, to streamline automation setups further.

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Frequently asked questions

Is UiPath free to use?
Yes, UiPath offers a free version with core features. You can upgrade to a paid plan when you need more capacity or advanced functionality.
How much does UiPath cost?
UiPath starts at $420/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.
What does UiPath integrate with?
UiPath ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is UiPath best suited for?
UiPath is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard UiPath?
Most teams are live on UiPath within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

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