Textline
VerifiedMay be outdatedWhat is Textline?
Textline is a business texting software designed for modern customer support, sales, and logistics teams. It offers a secure and convenient two-way communication channel, enabling businesses to build stronger relationships with customers and enhance customer experiences. Textline’s platform is particularly useful for businesses looking to make their customer interactions more personal and responsive.
The software allows for scalable conversations, maintaining trust and personal connection even when communicating with a large number of people. It is built with team collaboration and security in mind, making it suitable for group customer support efforts. Textline centralizes conversations and customer information, facilitating monitoring, process improvement, and progress measurement.
Key features include the ability to engage in two-way authentic conversations, efficient teamwork tools, and process optimization through automation tools and actionable data. Textline integrates seamlessly with various software, making it a versatile tool for businesses seeking to improve their customer communication and support.
Pricing
Starting at $59.97/month · Subscription
Features
32 features that make Textline stand out.
- 2-Way Messaging
- Live Chat
- Mass Texting
- Multi-Channel Communication
- Reporting/Analytics
- Performance Metrics
- Appointment Management
- Surveys & Feedback
- Third Party Integrations
- Scheduled Messaging
- Usage Tracking/Analytics
- Queue Management
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Frequently asked questions
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