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Text Request

Text Request

VerifiedMay be outdated
by Text Request·Launched Live Chat Software
ReviewAITools Score · 1355 reviews8.8

What is Text Request?

Text Request is a business messaging platform that enables companies to text from their office phone number directly on their computers. This service is designed to improve customer engagement by facilitating efficient and responsive communication. Text Request offers solutions for various scenarios, including scheduling, sales, and Zipwhip migration, allowing businesses to keep texting from their existing number and transfer data seamlessly.

Key features of Text Request include the ability to request and collect secure payments through text messaging, seamless integrations with existing software, and a powerful API for building SMS and MMS messaging solutions into existing technology. The platform also provides expert guides, a comprehensive help center, and message templates to assist businesses in crafting effective communication strategies.

Best for
FreelancersSmall BusinessMedium BusinessLarge EnterpriseNon-profit Organization

Pricing

Starting at Custom · Subscription

Features

65 features that make Text Request stand out.

  • Transcripts/Chat History
  • Real Time Notifications
  • Real Time Analytics
  • Personalization
  • Mobile Access
  • Multi-Channel Communication
  • File Sharing
  • Chat/ Messaging
  • Auto-Responders
  • API
  • Activity Dashboard
  • 2-Way Messaging

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Frequently asked questions

Is Text Request free to use?
Text Request does not currently offer a free tier or free trial. Pricing starts at Custom and depends on the plan you choose.
How much does Text Request cost?
Text Request uses custom pricing tailored to each organisation. Contact their sales team for a quote based on your team size, modules and contract length.
What does Text Request integrate with?
Text Request ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is Text Request best suited for?
Text Request is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard Text Request?
Most teams are live on Text Request within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

About the authors

Alina
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