Talkdesk
VerifiedMay be outdatedWhat is Talkdesk?
Talkdesk is a cloud-based help desk software developed to help you deliver your customers the best experience and support. The software comes with several innovative features that will help you resolve cases more effectively and efficiently, such as Smart help which enables you to assist by offering industry-specific intent models, automation specific to your files and flows, Automattic summaries power by GPT to help you create summaries of each talk in seconds, workspace designers to adapt to your unique need and many more.
Last, the software has several integrations to help you further streamline your activity, such as Pipedrive, Zoho, Highrise, Intercome, etc.
Pricing
Starting at $75/month · Subscription
Features
47 features that make Talkdesk stand out.
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Appointment Management
- Auto-Responders
- Assignment Management
- Automated Routing
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Campaign Management
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Frequently asked questions
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