SysAid
VerifiedMay be outdatedWhat is SysAid?
SysAid is an IT Service Automation platform that provides 360-degree service management to boost agent productivity, enhance the end-user experience, and drive value across organizations. Its intuitive and user-friendly interface offers a wide range of features and tools that enable IT professionals to manage and streamline every aspect of ITSM easily. This includes help desk, asset management, remote desktop control, and more.
SysAid uses service automation to make IT work smarter, not harder. Millions of users worldwide benefit from faster service, lighter workloads, and a much smoother service experience thanks to a help desk that practically manages itself. It makes every aspect of ITSM so easy and automatic, freeing IT from the grind and allowing them to focus on what your business needs to thrive.
Asset management capabilities allow organizations to track and manage their IT assets, such as hardware, software, and licenses, from a single dashboard. This feature ensures that all IT assets are correctly accounted for, utilized, and maintained, reducing downtime and IT costs.
Pricing
Starting at Custom · Subscription
Features
108 features that make SysAid stand out.
- Access Controls/Permissions
- Approval Process Control
- Asset Tracking
- Audit Management
- Compliance Tracking
- Configuration Management
- Contract/License Management
- Dashboard
- IT Asset Database Creation
- Inventory Management
- Issue Auditing
- Maintenance Management
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Frequently asked questions
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