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Sonetel

Sonetel

VerifiedMay be outdated
by Sonetel·Launched VoIP software
ReviewAITools Score · 842 reviews9.1

What is Sonetel?

Sonetel is one of the best VoIP providers you can find. It focuses on small businesses, international businesses, and enterprise customers. They offer three primary services to those customer types: virtual PBX, virtual call center, and virtual fax.

Sonetel has a complete set of features for virtual phone systems. This business phone system also supports voice mail transcription and the ability to receive faxes online with a number through their virtual fax system.

Sonetel makes getting started easy with a quick and simple sign-up process. They also have excellent support options, including 24/7 live chat and email support. This phone number app was created in 2010 by a Swedish company called Sonetel AB. The company has offices in Sweden, France, Spain, and Germany.

Moreover, it works on all major devices, such as Windows, Mac OS X, Linux, iOS, and Android.

Best for
StartUpsSmall BusinessMedium BusinessNon-profit OrganizationPersonal

Pricing

Starting at $1.79/month · Subscription

Features

20 features that make Sonetel stand out.

  • Alerts/Notifications
  • Interactive Voice Response
  • Business Text Messaging
  • Call Routing
  • Speed Dial
  • Do Not Disturb
  • Call Queuing
  • Call Recording & Rating
  • Contact Management
  • Call Pulling
  • Custom Music on Hold
  • SIP Trunking

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Frequently asked questions

Is Sonetel free to use?
Sonetel does not currently offer a free tier or free trial. Pricing starts at $1.79 and depends on the plan you choose.
How much does Sonetel cost?
Sonetel starts at $1.79/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.
What does Sonetel integrate with?
Sonetel ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is Sonetel best suited for?
Sonetel is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard Sonetel?
Most teams are live on Sonetel within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

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