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ServiceMax

ServiceMax

VerifiedMay be outdated
by ServiceMax·Launched Field Service Management Software
ReviewAITools Score · 1159 reviews9.0

What is ServiceMax?

ServiceMax is a cloud-based software specifically designed to streamline field service operations for businesses with mobile workforces, particularly in asset-centric industries like manufacturing, utilities, and healthcare.

It aims to improve asset uptime through proactive maintenance and remote service capabilities, boosting technician efficiency with a mobile app for real-time access to information, and ultimately enhancing decision-making through valuable data and analytics.

By offering a comprehensive suite of features, ServiceMax positions itself as a powerful solution for businesses seeking to transform their field service management, leading to increased efficiency, improved asset performance, and data-driven decision-making.

Best for
FreelancersMedium BusinessLarge Enterprise

Pricing

Starting at Custom · Subscription

Features

100 features that make ServiceMax stand out.

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • API
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Collaboration Tools
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Customer Database

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Frequently asked questions

Is ServiceMax free to use?
ServiceMax does not currently offer a free tier or free trial. Pricing starts at Custom and depends on the plan you choose.
How much does ServiceMax cost?
ServiceMax uses custom pricing tailored to each organisation. Contact their sales team for a quote based on your team size, modules and contract length.
What does ServiceMax integrate with?
ServiceMax ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is ServiceMax best suited for?
ServiceMax is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard ServiceMax?
Most teams are live on ServiceMax within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

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