Reputation
VerifiedMay be outdatedWhat is Reputation?
Reputation is a comprehensive online reputation management service designed for businesses looking to enhance their digital and online reputation. It offers a platform that turns customers into local advocates by building and managing a brand’s online presence effectively. The service is known for its ability to increase search presence, drive sales, decrease churn, and encourage repeat business.
Key features of Reputation include the ability to collect feedback, respond to reviews, and automate engagement. The platform offers tools for creating and analyzing surveys, managing and boosting reviews, and providing a ticketing platform for responsive customer communications. It also includes functionalities for business listings, messaging, and location page optimization, all aimed at improving communication and boosting local search presence.
Reputation stands out for its advanced cloud-based solutions, including social publishing, social listening, and prescriptive AI. The centralized inbox feature allows businesses to collect, track, and respond to feedback efficiently. Insights & Analysis tools help break down customer feedback in real-time, enabling businesses to analyze trends and prioritize actions. Additionally, Competitive Intelligence provides insights into competitors, helping businesses understand their market position.
Reputation’s platform is designed to drive in-store traffic, improve communication, and enhance local SEO. It’s an ideal solution for businesses looking to manage their online reputation proactively, increase their digital footprint, and foster stronger relationships with customers.
Pricing
Starting at Custom · Subscription
Features
49 features that make Reputation stand out.
- API
- Activity Tracking
- Automated Publishing
- Brand Tracking
- Campaign Management
- Collaboration Tools
- Content Management
- Customer Engagement
- Customer Experience Management
- Customizable Templates
- Dashboard
- Data Import/Export
Reputation alternatives
Tools buyers consider alongside Reputation.
Frequently asked questions
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About the authors
Alina Maria Stan is the COO and Co-Founder of Tekpon, where she has utilized her expertise in SaaS, software promotion, and lead generation since July 2020. Her role involves media buying and extensive software branding, contributing significantly to Tekpon’s market presence. Prior to founding Tekpon, Alina served as CEO of King Casino Bonus and Head of Affiliation at Extremoo Media, where she was responsible for branding and affiliate strategies. Her earlier roles include Head of Branding & Affiliation at Fable Media in Denmark and Junior CRM Manager at K.H. ApS, where she developed affiliate
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Ana Maria Stanciuc is a highly skilled writer and content strategist with 10+ years of experience. She has experience in technical and creative writing across a variety of industries. With a background in journalism, her expertise goes beyond writing, as she brings a unique combination of creative storytelling and technical accuracy to her work. She is currently the Head of Content at Tekpon and the Editor in Chief for Tekpon Magazine. In her current role, she leverages her extensive writing experience and strategic insight to produce valuable content. Ana-Maria specializes in reviewing and cu
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