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Questback

Questback

VerifiedMay be outdated
by Questback·Launched Survey Software
ReviewAITools Score · 1043 reviews8.9

What is Questback?

Questback is an advanced survey and feedback management platform that enables organizations to gather, analyze, and act on feedback from customers, employees, and the market to drive growth, innovation, and retention. It offers a comprehensive suite of tools for creating engaging surveys, distributing them across multiple channels, and analyzing responses to gain actionable insights.

With its focus on improving customer and employee experiences, Questback helps businesses build stronger relationships, make informed decisions, and foster a culture of continuous feedback and improvement. It emphasizes data security and compliance, including GDPR, ensuring that user data is handled responsibly. Questback’s flexibility and scalability make it suitable for businesses of all sizes across various industries, looking to leverage feedback for strategic advantage.

Best for
Small BusinessMedium BusinessLarge Enterprise

Pricing

Starting at Custom · Subscription

Features

78 features that make Questback stand out.

  • Anonymous Feedback
  • API
  • Conditional Logic
  • Customer Experience Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Drag & Drop
  • Email Reminders

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Frequently asked questions

Is Questback free to use?
Questback does not currently offer a free tier or free trial. Pricing starts at Custom and depends on the plan you choose.
How much does Questback cost?
Questback uses custom pricing tailored to each organisation. Contact their sales team for a quote based on your team size, modules and contract length.
What does Questback integrate with?
Questback ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is Questback best suited for?
Questback is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard Questback?
Most teams are live on Questback within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

About the authors

Andreea Elena Pirleci
Andreea Elena PirleciWriter

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