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Nutshell

Nutshell

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by Nutshell·Launched CRM Software
ReviewAITools Score · 7853 reviews9.1

What is Nutshell?

Nutshell is an all-in-one CRM and email marketing platform that helps companies of all sizes close more deals. With features for contact management, pipeline management, sales automation, email sequences, reporting & analytics, web forms, email marketing, and powerful integrations, it turns more of your leads into wins.

The CRM is designed for teams that are sick of juggling several sales and marketing tools and don’t want to pay a full-time admin to maintain their software. It is simple enough for any user and powerful enough for any business. Each membership offers live support, free data migration assistance, unlimited CRM contacts and data storage, completely customized reporting capabilities, and all these features at a meager cost of $19 per user/month.

They introduced Nutshell Marketing in 2021, which enables users to create stunning marketing emails and automated drip sequences, send them, and instantaneously gauge user engagement—all from within the CRM. The Marketing add-on effortlessly integrates with your CRM data, enabling you to quickly target specific audiences and coordinate your outreach from a single platform.

Best for
StartUpsFreelancersSmall BusinessMedium BusinessLarge Enterprise

Pricing

Starting at $19/month · Subscription

Features

87 features that make Nutshell stand out.

  • API
  • Alerts/Notifications
  • Activity Dashboard
  • Activity Tracking
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Client Management
  • Collaboration Tools
  • Contact Database

Pros & Cons

Pros

  • Ease of Use and Quick SetupNutshell is praised for its simplicity, allowing teams to get up to speed quickly without extensive training or management. It supports web-based and mobile platforms, facilitating remote access and on-the-go management.​
  • Value for MoneyNutshell is recognized for its competitive pricing and value, making it a favorable choice over more expensive solutions like HubSpot for small teams.
  • Effective Contact ManagementFeatures like reminders, scheduling, and email templates simplify contacting contacts. The mobile app is highlighted for providing crucial information and functionalities at a glance.
  • Customization and FlexibilityUsers appreciate the ability to customize aspects like lead stages, which allows the CRM to adapt to a business’s specific needs. This customization extends to the dashboard and tagging system, although there is a desire for more flexibility in these areas.

Cons

  • Handling DuplicatesIssues with managing duplicates, especially post-import, are consistently mentioned across reviews. Users have to manually address these, which can be time-consuming.
  • Limited Product FlexibilitySome users find the product options within Nutshell limiting, especially when dealing with complex subscription models that don’t fit into the predefined fields.
  • Tech IssuesMinor technical issues, such as lead fields reverting to default settings, have been reported, indicating room for improvement in the platform’s stability and user interface customization.

Nutshell alternatives

Tools buyers consider alongside Nutshell.

Frequently asked questions

Is Nutshell free to use?
Nutshell does not include a free tier, but it offers a free trial so you can test it before committing.
How much does Nutshell cost?
Nutshell starts at $19/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.
What does Nutshell integrate with?
Nutshell ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is Nutshell best suited for?
Nutshell is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard Nutshell?
Most teams are live on Nutshell within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

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