Malcolm!
VerifiedMay be outdatedWhat is Malcolm!?
Malcolm! is a no-code platform designed to revolutionize customer self-service by enabling businesses to create comprehensive online servicing systems quickly and efficiently. It empowers customers to self-serve at any time, enhancing service speed and reducing operational costs.
Malcolm! stands out for its ability to integrate seamlessly with other systems, allowing for continuous improvement through customer feedback.
The platform supports the creation of FAQs, knowledge bases, and workflows through no-code digital forms, including payment processing capabilities. Additionally, Malcolm! offers customization options like embeds, widgets, overlays, and plugins, alongside a hosted hub for centralized management.
With its multi-language support and extensive API, Malcolm! facilitates a superior user experience, driving operational efficiency and improving user satisfaction by automating processes and enabling 24/7 customer service.
Pricing
Starting at $50/month · Subscription
Features
43 features that make Malcolm! stand out.
- Archiving & Retention
- Collaboration Tools
- Content Management
- Customizable Branding
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Document Management
- Drag & Drop
- Forms Creation & Design
- Forms Management
- Full Text Search
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