LiveChat
VerifiedMay be outdatedWhat is LiveChat?
LiveChat is a premier online customer service software that facilitates real-time communication between businesses and their customers. Designed to enhance user experience, LiveChat ensures that queries are addressed promptly, leading to increased sales and customer satisfaction.
The platform’s tour showcases its intuitive interface, making it easy for agents to manage multiple chats, view customer profiles, and access chat histories. Its diverse features include customizable chat widgets, detailed analytics, and integrations with numerous third-party applications.
A standout feature is the “Channels” capability, which allows businesses to manage all customer interactions, whether they originate from email, Facebook Messenger, Apple Business Chat, or other platforms, all from a single unified space.
In essence, LiveChat is not just a chat tool; it’s a comprehensive solution that bridges the gap between businesses and their customers, ensuring seamless, efficient, and effective communication.
Pricing
Starting at $20/month · Subscription
Features
13 features that make LiveChat stand out.
- Activity Dashboard
- Auto-Responders
- Personalization
- Customizable Branding
- Transcripts/Chat History
- Chat/ Messaging
- File Sharing
- Real Time Notifications
- API
- Chat ratings
- Eye-catchers
- Encryption
LiveChat alternatives
Tools buyers consider alongside LiveChat.
Frequently asked questions
Is LiveChat free to use?
How much does LiveChat cost?
What does LiveChat integrate with?
Who is LiveChat best suited for?
How long does it take to onboard LiveChat?
About the authors
Ana Maria Stanciuc is a highly skilled writer and content strategist with 10+ years of experience. She has experience in technical and creative writing across a variety of industries. With a background in journalism, her expertise goes beyond writing, as she brings a unique combination of creative storytelling and technical accuracy to her work. She is currently the Head of Content at Tekpon and the Editor in Chief for Tekpon Magazine. In her current role, she leverages her extensive writing experience and strategic insight to produce valuable content. Ana-Maria specializes in reviewing and cu
LinkedIn ↗
Alina Maria Stan is the COO and Co-Founder of Tekpon, where she has utilized her expertise in SaaS, software promotion, and lead generation since July 2020. Her role involves media buying and extensive software branding, contributing significantly to Tekpon’s market presence. Prior to founding Tekpon, Alina served as CEO of King Casino Bonus and Head of Affiliation at Extremoo Media, where she was responsible for branding and affiliate strategies. Her earlier roles include Head of Branding & Affiliation at Fable Media in Denmark and Junior CRM Manager at K.H. ApS, where she developed affiliate
LinkedIn ↗Read more about LiveChat
Editorial deep dives and how-to guides covering this tool and its category.
Best AI Tools in 2026: 15 Powerful Platforms for Work, Content, and Productivity
AI tools have moved far beyond simple chatbots. This guide compares 15 of the best AI platforms in 2026 for research, writing, design, video, meetings, automation, coding, and everyday productivity so you can build a practical AI stack without paying for overlapping tools.
Customer Segmentation Using AI: Smarter Insights, Better Results
AI-driven segmentation lets you discover the real clusters in behaviour, intent and value — and act on them weekly rather than once a quarter.
Best ecommerce personalization software in 2026
Ecommerce personalization software uses behavioral data and AI to tailor every part of the shopping journey, from product recommendations and search results to email and push notifications. The best platforms in 2026 combine real-time personalization, omnichannel orchestration, a
Best Accounting Software for Freelancers 2026
The best accounting software for freelancers and self-employed professionals in 2026. Compare FreshBooks, Wave, Bonsai, and 7 more on Tekpon.
Browse related categories
Other directories where this product (and its competitors) live.
Live Chat Software
The fundamental key to any business’s success relies on the qualitative customer services they offer. Customers rely on products or services and get influenced by the support you offer. So when it comes to your business, you must find ways to foster your relationship with your customers. Offering good and all-time support can help you prosper and scale your customer base.
Dropshipping Software
Dropshipping software allows online retailers to list products for sale without purchasing inventory. Instead, retailers buy products only after a customer places and pay for an order, and the products are shipped directly from the wholesaler’s warehouse.
Merchant of Record Software
A merchant of record (MoR) is the legal entity that sells a product or service to the end customer – the name that appears on the buyer’s credit card statement and the party responsible for collecting payment, remitting sales tax, handling chargebacks, and managing refunds.
Network Monitoring Software
Network Monitoring Software is a crucial tool for managing and optimizing the performance of a network by tracking and analyzing network traffic, usage, and health. This software continuously monitors the network for any issues, such as unusual traffic patterns, downtime, or performance bottlenecks, and provides real-time alerts to administrators.
Email Management Software
Email management software is a powerful and specialized tool that can transform how you handle emails. It is designed to help individuals and businesses organize, streamline, and optimize their email-related tasks. This software is a digital assistant ensuring your emails are sorted, prioritized, and easily accessible.
Field Service Management Software
Field Service Management (FSM) software is a comprehensive solution that enables companies to manage and coordinate field operations through a mobile workforce. It is typically used by companies that provide services at customer locations to streamline scheduling, dispatching, customer management, work order management, and invoicing.