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Klara

Klara

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by Klara·Launched Health Care Software
ReviewAITools Score · 603 reviews8.9

What is Klara?

Klara is a conversational patient engagement software designed to streamline communication between healthcare providers and patients. It centralizes various communication channels, enhances provider collaboration, and automates outreach workflows, focusing on improving patient outcomes. Klara supports multi-channel patient communication, allowing text messages, web chat, call-to-text functionality, and voicemail transcriptions, all converging in one place for ease of management.

Key features include enabling patients to self-schedule appointments, submit forms online without a patient portal, and communicating via their preferred channel. Klara also facilitates team collaboration with intelligent message routing and shared inboxes. Additionally, it offers automation tools for appointment reminders and follow-ups, maintaining a personal touch while easing manual tasks.

With a high utilization rate and HIPAA-compliant secure messaging, it simplifies patient-practice interactions, making healthcare communication more efficient and patient-friendly. It’s particularly beneficial for reducing phone call burdens, enhancing office environments, and ensuring secure, compliant patient interactions.

Best for
Small BusinessMedium BusinessLarge Enterprise

Pricing

Starting at Custom · Subscription

Features

46 features that make Klara stand out.

  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Booking Management
  • Confirmation/Reminders
  • Electronic Signature
  • Email Reminders
  • EMR/EHR
  • HIPAA Compliant
  • Mobile Access
  • Online Booking

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Frequently asked questions

Is Klara free to use?
Klara does not currently offer a free tier or free trial. Pricing starts at Custom and depends on the plan you choose.
How much does Klara cost?
Klara uses custom pricing tailored to each organisation. Contact their sales team for a quote based on your team size, modules and contract length.
What does Klara integrate with?
Klara ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is Klara best suited for?
Klara is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard Klara?
Most teams are live on Klara within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

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