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IT Glue

IT Glue

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ReviewAITools Score · 775 reviews8.6

What is IT Glue?

IT Glue, a product of Kaseya, is a comprehensive IT documentation software primed to revolutionize the way businesses manage their documentation processes. Designed with the unique needs of IT professionals in mind, IT Glue provides a secure, centralized platform for storing and accessing all forms of documentation, including but not limited to passwords, configurations, and standard operating procedures.

The platform’s user-friendly interface and robust search functionalities make it easy for teams to find the information they need quickly, facilitating more efficient workflow and reducing downtime.

Key features of IT Glue include its structured documentation capabilities, which allow users to document IT assets systematically, and its powerful integration options, enabling seamless connectivity with a wide array of third-party applications such as PSA and RMM tools.

Using IT Glue comes with a host of benefits. It significantly enhances operational efficiencies by simplifying the process of retrieving information and promoting teamwork. Additionally, IT Glue is highly secure, as demonstrated by its SOC 2 compliance, which ensures that confidential information is protected from unauthorized access.

Suitable for IT companies and internal IT departments of various sizes, IT Glue is particularly beneficial for organizations looking to optimize their IT documentation practice, thereby enhancing overall service delivery and client satisfaction.

Best for
StartUpsFreelancersSmall BusinessMedium BusinessLarge Enterprise

Pricing

Starting at $29/month · Subscription

Features

80 features that make IT Glue stand out.

  • Activity Tracking
  • Cloud Access
  • Content Management
  • Data Import/Export
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Search
  • Document Templates
  • Drag & Drop
  • File Management

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Frequently asked questions

Is IT Glue free to use?
IT Glue does not currently offer a free tier or free trial. Pricing starts at $29 and depends on the plan you choose.
How much does IT Glue cost?
IT Glue starts at $29/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.
What does IT Glue integrate with?
IT Glue ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is IT Glue best suited for?
IT Glue is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard IT Glue?
Most teams are live on IT Glue within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

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