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Gupshup

Gupshup

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ReviewAITools Score · 860 reviews9.0

What is Gupshup?

Gupshup is a comprehensive conversational messaging platform designed for businesses to automate and enhance customer engagement across multiple channels.

Gupshup is a leading conversational messaging platform that enables businesses to automate and streamline their customer engagements across various communication channels. By integrating advanced Conversational AI technologies, Gupshup offers solutions for personalized interactions, marketing campaigns, and customer support, catering to a global clientele.

The platform supports a wide range of industries, enhancing customer experiences through seamless, intelligent conversations. Gupshup’s robust infrastructure processes billions of messages monthly, underscoring its significant role in transforming how businesses communicate with their customers.

Best for
Small BusinessMedium BusinessLarge Enterprise

Pricing

Starting at Custom · Subscription

Features

28 features that make Gupshup stand out.

  • API
  • Auto-Responders
  • Live Chat
  • Multi-Channel Communication
  • Reporting/Analytics
  • Knowledge Base Management
  • Real Time Notifications
  • Chatbot
  • Multi-Language
  • Alerts/Notifications
  • SMS Marketing
  • Automatic Call Distribution

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Frequently asked questions

Is Gupshup free to use?
Gupshup does not currently offer a free tier or free trial. Pricing starts at Custom and depends on the plan you choose.
How much does Gupshup cost?
Gupshup uses custom pricing tailored to each organisation. Contact their sales team for a quote based on your team size, modules and contract length.
What does Gupshup integrate with?
Gupshup ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is Gupshup best suited for?
Gupshup is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard Gupshup?
Most teams are live on Gupshup within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

About the authors

Andreea Elena Pirleci
Andreea Elena PirleciWriter

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