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GoTo Connect

GoTo Connect

VerifiedMay be outdated
by GoToMeeting to produce a straightforward·Launched VoIP software
ReviewAITools Score · 1312 reviews9.0

What is GoTo Connect?

GoTo Connect is an all-in-one communications solution designed for small and medium-sized businesses (SMBs). It is a cloud phone system that combines VoIP phone system characteristics with online, audio, and video conferencing capabilities from GoToMeeting to produce a straightforward, flexible solution.

You can communicate and collaborate with your team and clients from any location with a wholly integrated phone, meeting, and messaging system. You can take advantage of features like call forwarding, virtual voicemail, and secure video conferencing.

In addition to inclusive minutes for local, long-distance, and international calls, the platform enables audio and video conferencing with screen sharing for groups of up to 250 people, messaging for 1:1, Group Chat, Team channels, file sharing, and SMS for external messages. Additionally, it provides unlimited extensions, toll-free lines, and the option to set up a phone tree directory for the entire organization.

It is safe and secure with a distributed cloud architecture that guarantees 99.999% uptimes and minimal bandwidth utilization. The platform is also brimming with features, including PBX admin tools, clever call routing, reporting, and analytics.

A configurable, scalable, all-in-one cloud phone and meeting solution, GoTo Connect provides organizations with everything they need to connect from anywhere at any time.

Best for
StartUpsSmall BusinessMedium BusinessLarge EnterpriseNon-profit Organization

Pricing

Starting at $27/month · Subscription

Features

94 features that make GoTo Connect stand out.

  • Alerts/Notifications
  • Automated Attendant
  • Call Conferencing
  • Call Monitoring
  • Call Queuing
  • Call Routing
  • Call Screening
  • Contact Management
  • Custom Music on Hold
  • Custom Ringback
  • Interactive Voice Response
  • Call Recording & Rating

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Frequently asked questions

Is GoTo Connect free to use?
GoTo Connect does not currently offer a free tier or free trial. Pricing starts at $27 and depends on the plan you choose.
How much does GoTo Connect cost?
GoTo Connect starts at $27/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.
What does GoTo Connect integrate with?
GoTo Connect integrates with popular tools such as Slack, Salesforce CRM, Zoho CRM, Zoho Desk, HubSpot CRM, plus an open API for custom workflows.
Who is GoTo Connect best suited for?
GoTo Connect is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard GoTo Connect?
Most teams are live on GoTo Connect within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

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