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Glassix

Glassix

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ReviewAITools Score · 843 reviews8.9

What is Glassix?

Glassix is revolutionizing customer communications with its AI-powered messaging platform that consolidates all business interactions into a single unified inbox.

This innovative solution supports numerous channels including WhatsApp, social media, and live chat, enabling seamless cross-channel continuity and improving customer service efficiency.

Features such as a visual chatbot builder and real-time agent takeover cater to industries like e-commerce and hospitality, aiming to enhance customer satisfaction and streamline operations. Glassix’s platform is designed to adapt to the dynamic needs of modern businesses, ensuring a smoother interaction process with customers.

Best for
Small BusinessMedium BusinessLarge Enterprise

Pricing

Starting at $49/month · Subscription

Features

11 features that make Glassix stand out.

  • Activity Dashboard
  • Workflow Management
  • Surveys & Feedback
  • Real Time Notifications
  • Real Time Analytics
  • Personalization
  • Offline Form
  • Drag & Drop
  • Chat/ Messaging
  • Interaction Tracking
  • Multi-Channel Communication

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Frequently asked questions

Is Glassix free to use?
Glassix does not include a free tier, but it offers a free trial so you can test it before committing.
How much does Glassix cost?
Glassix starts at $49/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.
What does Glassix integrate with?
Glassix ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is Glassix best suited for?
Glassix is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard Glassix?
Most teams are live on Glassix within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

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