Glassbox
VerifiedMay be outdatedWhat is Glassbox?
Glassbox offers a comprehensive Digital Experience Intelligence platform that empowers businesses to enhance customer growth and loyalty. By capturing and analyzing every digital interaction, Glassbox enables organizations to understand customer behavior, optimize digital journeys, and resolve issues efficiently. Its AI-powered insights help identify struggles, errors, and opportunities across websites and mobile apps, allowing for targeted improvements.
The platform’s Augmented Journey Maps™ provide visualizations of customer journeys, while integrated revenue impact metrics aid in prioritizing efforts. Glassbox combines Voice of Customer (VoC) feedback with real-time data to facilitate actionable insights.
Additionally, its tagless data capture eliminates manual tagging, ensuring a complete and accurate analysis of user experiences. With AI-driven anomaly detection and machine learning, Glassbox offers a powerful solution for delivering frictionless and customer-centric digital experiences.
Pricing
Starting at Custom · Subscription
Features
80 features that make Glassbox stand out.
- API
- Activity Dashboard
- Collaboration Tools
- Conversion Tracking
- Customizable Forms
- Customizable Reports
- Data Synchronization
- Email Management
- Engagement Tracking
- Multi-Channel Management
- Performance Metrics
- Real Time Analytics
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Frequently asked questions
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