What is Document360?
Document360 is an AI-powered knowledge base platform. It enables teams to create, publish, and manage structured documentation like guides, manuals, and SOPs. The platform replaces Word and PDF files with searchable, secure knowledge bases.
Eddy AI generates full articles from videos, text files, audio, or prompts. It transcribes content, adds screenshots, optimizes SEO with titles and meta descriptions, and follows brand style guides. This speeds up content creation across products and languages.
Core features include Markdown and WYSIWYG editors, reusable content blocks, glossaries, workflows, and multilingual support for 50+ languages. Users build projects for public or private knowledge bases, embed them in websites, and track analytics for articles, search, and readers.
Enterprise capabilities offer SOC 2 compliance, SSO with Okta and Entra ID, IP restrictions, backups, and role-based permissions. Integrations connect with Zendesk, Freshdesk, Slack, and Zapier. AI tools provide chatbots, summaries, and SEO automation to reduce support tickets.
Pricing
Starting at Custom · Subscription
Features
38 features that make Document360 stand out.
- Cataloging/Categorization
- Collaboration Tools
- Document Storage
- Tagging
- Templates
- Versioning & Version History
- Searchable
- Page Analytics
- AI content generation
- Markdown editor
- WYSIWYG editor
- Reusable blocks
Document360 alternatives
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Frequently asked questions
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About the authors

Ana Maria Constantin, the dynamic Chief Marketing Officer at Tekpon, brings a unique blend of creativity and strategic insight to the digital marketing sphere. With a background in interior design, her aesthetic sensibility is not just a skill but a passion that complements her expertise in marketing strategy. This allows her to create campaigns that are not only visually appealing but also highly effective, a testament to her unique talent. Ana Maria Constantin’s affiliate manager experience is a testament to her dedication and growth. During this time, she improved her partnership developmen
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Alina Maria Stan is the COO and Co-Founder of Tekpon, where she has utilized her expertise in SaaS, software promotion, and lead generation since July 2020. Her role involves media buying and extensive software branding, contributing significantly to Tekpon’s market presence. Prior to founding Tekpon, Alina served as CEO of King Casino Bonus and Head of Affiliation at Extremoo Media, where she was responsible for branding and affiliate strategies. Her earlier roles include Head of Branding & Affiliation at Fable Media in Denmark and Junior CRM Manager at K.H. ApS, where she developed affiliate
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