Cloudways

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ReviewAITools Score · 4441 reviews9.3

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What is Cloudways?

Cloudways is a managed cloud hosting platform designed to simplify the hosting experience for digital agencies, e-commerce stores, and online businesses. It stands out for its speed, security, and ease of use, backed by 24/7 expert support.

Cloudways offers a range of features including optimized servers with advanced cache and CDN for peak performance, flexibility in choosing popular apps and top cloud hosting providers, and scalability for handling peak traffic. The platform is known for its reliability, boasting 24/7 support, world-class server security, and 99.99% uptime.

Additionally, Cloudways provides excellent cost-to-performance value, making it a financially attractive option for businesses. The platform also includes enterprise-grade security measures, easy team collaboration tools, and real-time server monitoring.

Cloudways is trusted by over 100,000 businesses and is praised for its ability to significantly improve website performance and support business growth.

Best for

StartUpsFreelancersSmall BusinessMedium BusinessLarge Enterprise

Pricing

Starting at $10/month · Subscription

DigitalOcean

Vultr

Linode

Features

24 features that make Cloudways stand out.

API
Access Controls/Permissions
Event Logs
Server Monitoring
User Management
Activity Dashboard
Alerts/Notifications
Application Management
Data Storage Management
Monitoring
Performance Analysis
Real-Time Monitoring

Pros & Cons

Pros

Ease of UseMany users appreciate Cloudways’ user-friendly interface. The platform’s simple and intuitive dashboard makes it easy for even non-technical users to manage their hosting environment effectively.
Performance and SpeedCloudways is praised for its exceptional performance and speed. Users often report significant improvements in website load times, which is critical for user experience and SEO.
Customer SupportThe quality of customer support is frequently highlighted. Users commend the 24/7 support team for being knowledgeable, responsive, and helpful in resolving issues quickly.
ScalabilityCloudways offers robust scalability options, allowing businesses to easily scale their resources up or down based on their needs. This flexibility is particularly beneficial for growing businesses.
Choice of Cloud ProvidersCloudways supports multiple cloud providers, including AWS, Google Cloud, DigitalOcean, Vultr, and Linode. This variety allows users to choose the provider that best fits their needs and budget.
Security FeaturesThe platform includes strong security measures such as dedicated firewalls, regular security patching, and free SSL certificates, which give users peace of mind regarding their website’s security.

Cons

Pricing ComplexitySome users find Cloudways’s pricing structure confusing. The pay-as-you-go model can be difficult to predict, and certain add-ons and services have additional costs.
Limited Email HostingCloudways does not include email hosting by default, which requires users to rely on third-party email hosting services. This can be inconvenient and add to the overall cost.
Learning Curve for Advanced FeaturesWhile the basic features are easy to use, some users report a steep learning curve when it comes to more advanced functionalities and settings.
Backup FrequencyA few users have mentioned that the default backup frequency options are not as flexible as they would like, and more frequent backups might require additional costs.
No Domain RegistrationCloudways does not offer domain registration services, necessitating users to register their domains elsewhere and then connect them to their Cloudways account.

Cloudways alternatives

Tools buyers consider alongside Cloudways.

Frequently asked questions

Is Cloudways free to use?

Cloudways does not currently offer a free tier or free trial. Pricing starts at $10 and depends on the plan you choose.

How much does Cloudways cost?

Cloudways starts at $10/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.

What does Cloudways integrate with?

Cloudways integrates with popular tools such as Varnish Cache, plus an open API for custom workflows.

Who is Cloudways best suited for?

Cloudways is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.

How long does it take to onboard Cloudways?

Most teams are live on Cloudways within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

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