ReviewAIToolsreviewaitools
CloudTalk

CloudTalk

VerifiedMay be outdated
by CloudTalk·Launched VoIP software
ReviewAITools Score · 1043 reviews9.1

What is CloudTalk?

CloudTalk is an AI-powered VoIP business calling solution designed to enhance customer service and sales performance by transforming conversations into conversions.

Built for global reach and scalability, it provides businesses with easy access to local numbers in over 160 countries, enabling seamless expansion and support for international clients. Its quick setup allows companies to install their phone system within minutes, making it simple to get started and integrate into existing workflows.

CloudTalk is equipped with powerful automation features that streamline calling workflows and save valuable time. With tools like custom call routing and intelligent dialing, CloudTalk reduces call time by up to three minutes per interaction, allowing teams to handle customer inquiries more efficiently. Additionally, it seamlessly integrates with popular CRM and helpdesk tools, centralizing call data and removing the need to switch between platforms.

The platform’s advanced AI and analytics features provide deep insights and support for teams. CloudTalk offers tools like automatic call transcription, sentiment analytics, and intelligent search, giving agents a complete view of customer data and call history before each interaction. This level of insight empowers teams to deliver exceptional customer experiences, making CloudTalk an ideal solution for businesses looking to gain a competitive advantage through enhanced customer support and sales efficiency.

Best for
StartUpsFreelancersSmall BusinessMedium BusinessLarge Enterprise

Pricing

Starting at $25/month · Subscription

Features

126 features that make CloudTalk stand out.

  • Alerts/Notifications
  • Automated Attendant
  • Call Conferencing
  • Call Monitoring
  • Call Routing
  • Call Screening
  • Contact Management
  • SIP Trunking
  • Interactive Voice Response
  • Transcriptions
  • Business Text Messaging
  • Collaboration Tools

CloudTalk alternatives

Tools buyers consider alongside CloudTalk.

Frequently asked questions

Is CloudTalk free to use?
CloudTalk does not currently offer a free tier or free trial. Pricing starts at $25 and depends on the plan you choose.
How much does CloudTalk cost?
CloudTalk starts at $25/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.
What does CloudTalk integrate with?
CloudTalk ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is CloudTalk best suited for?
CloudTalk is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard CloudTalk?
Most teams are live on CloudTalk within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

Browse related categories

Other directories where this product (and its competitors) live.

See all categories →

VoIP software

Voice over Internet Protocol (VoIP) software is a technology that enables users to make and receive phone calls over the Internet rather than through traditional phone lines. This digital communication method converts voice communication into data packets that are transmitted over the internet. VoIP is particularly advantageous for its cost-effectiveness, especially for long-distance and international calls, making it a popular choice for businesses of all sizes.

Graphic Design Software

Graphic design software is a means to help you put your creative ideas into practice. To be more technical and to the point, graphic design apps are robust tools you can use for image manipulation, photography, illustration, and typography. In addition, these creative tools help create content such as posters, advertisements, banner designs, a brand logo, and other means to promote products and services.

Travel & Expense Management Software

Travel and Expense Management Software is a specialized tool designed to simplify and automate the management of business travel and related expenses.

Email Marketing Software

Businesses use this software to send marketing emails to customers to promote new products or services. It allows you to send many different kinds of material, such as approvals and notifications, promotional emails for special events, newsletters, and advertisements, making it an efficient approach for increasing brand recognition. Showing your potential customers the appropriate material can inspire them to move up the sales funnel and become actual customers.

Workforce Management Software

Workforce management software or WFM tools are desktop, online, or mobile apps in charge of employee management. Workforce tools assist companies in automating and streamlining, organizing, and deploying work processes.

Business Process Management Software

Business Process Management (BPM) Software is a comprehensive tool designed to define, automate, and optimize business processes. It aims to improve organizational efficiency by managing workflows, enabling seamless integration between different systems, and providing detailed insights into process performance. Furthermore, it allows businesses to document processes, monitor their execution, and make data-driven improvements.