Carbonite
VerifiedMay be outdatedWhat is Carbonite?
Carbonite is a comprehensive cloud backup solution catering to a wide range of needs, from personal to professional and business-scale requirements. It is offering unlimited, encrypted, and automatic backup services.
Also, it ensures that users’ files, including photos, videos, and documents, are securely backed up without the need for manual intervention. This service provides peace of mind, knowing that important and irreplaceable files are protected against accidental deletion, device malfunctions, and even ransomware infections.
For individuals and families, Carbonite offers straightforward, flat-rate pricing for unlimited storage, allowing users to back up their data from various devices. This includes the convenience of restoring all or selected files with just a click, as well as secure file access from any device through a mobile app.
On the professional and business front, Carbonite extends its offerings to include backup solutions for up to 25 computers and servers, catering to small businesses and enterprises alike.
The platform supports a variety of operating systems and offers granular recovery options for critical business applications and databases. This flexibility ensures that businesses of all sizes can find a backup solution that fits their needs, with the ability to recover files, folders, or entire systems instantly and monitor backups from any device through a web-based dashboard.
Overall, Carbonite stands out for its comprehensive range of backup solutions, trusted by millions for its secure, flexible, and user-friendly service. Whether for personal use or business data management and recovery, Carbonite offers tailored solutions to keep data protected and easily recoverable.
Pricing
Starting at $4.75/month · Subscription
Features
19 features that make Carbonite stand out.
- Encryption
- Access Controls/Permissions
- Automatic Backup
- Backup and Recovery
- Cloud Backup
- Compliance Management
- Data Migration
- Data Storage Management
- File Transfer
- Secure Data Storage
- Data Recovery
- Local Server Options
Pros & Cons
Pros
- Automatic, Continuous BackupCarbonite’s continuous backup feature is a highlight for many users. It automatically backs up files without manual intervention, ensuring that data is consistently protected, which users find especially reassuring in environments with limited IT support.
- User-Friendly InterfaceThe software’s intuitive dashboard makes it accessible to non-technical users and IT professionals. Users appreciate the straightforward setup and ease of managing backups, making it convenient to monitor or adjust settings as needed.
- Comprehensive Customer SupportCarbonite receives positive feedback for its responsive customer service, including phone support, live chat, and email. Many users note that the support team helps resolve backup issues and assist with data recovery, which builds confidence in the service.
- Secure and Encrypted BackupsCarbonite uses robust encryption protocols, both in transit and at rest, which is a significant point of reassurance for users concerned about data security. This level of security is especially appreciated by users in industries with stringent data protection requirements.
- Unlimited Storage Options for Specific PlansCarbonite offers unlimited storage on some of its plans, which allows users to back up large amounts of data without worrying about hitting a limit. This feature is particularly valued by users with extensive data needs, such as media or design files.
Cons
- Limited Support for External and NetworkSome users report dissatisfaction with Carbonite’s limited compatibility with external and network drives, as the software primarily focuses on backing up the internal hard drive. This limitation can be a deal-breaker for users who rely on multiple drives for data storage.
- Slower Initial Backup SpeedsInitial backups with Carbonite can be time-consuming, particularly for users with large data volumes. This issue can lead to frustration, especially for new users who expect a quicker setup process. Users note that a faster upload option would be appreciated.
- Price Increase Over TimeCarbonite’s price increases upon renewal have been mentioned as a downside, with some users noting that they found it more expensive than anticipated after the first year. While the service is generally valued, cost-conscious users may find these price changes frustrating.
- Basic Mobile FunctionalityCarbonite’s mobile app is limited in features, providing only primary file access rather than a whole backup experience. Users seeking a more mobile-friendly or comprehensive backup solution on tablets and phones may find the app lacking functionality.
- No File-Level Restore for Large BackupsUsers with larger backup sets sometimes report issues with selectively restoring individual files. Carbonite’s restoration process is built for full-system recovery, which may be overkill for those who want quick, selective file restores, particularly if they only need access to a small portion of their data.
Carbonite alternatives
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Frequently asked questions
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