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Ballpark

Ballpark

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by Ballpark·Launched Survey Software
ReviewAITools Score · 921 reviews9.0

What is Ballpark?

Ballpark is a user research and feedback collection tool designed to streamline usability testing and product experience improvement processes. It features a straightforward survey builder, enabling the collection of qualitative insights through video or audio feedback and screen recordings.

The platform facilitates micro-tasks and integrates with design tools like Figma, supporting collaboration with unlimited team members.

Key offerings include video guides for participants, real-time summaries of feedback, multiplayer editing for teamwork, and the convenience of no app requirement for users.

Ballpark is tailored for teams seeking to enhance product usability through direct user insights without the need for complex setups or installations.

Best for
Small BusinessMedium BusinessLarge Enterprise

Pricing

Starting at $125/month · Subscription

Features

17 features that make Ballpark stand out.

  • Activity Tracking
  • Anonymous Feedback
  • Answer Conditions
  • Campaign Management
  • Customizable Questions
  • Survey Builder
  • Response Management
  • Multi-Language
  • Multi-Channel Distribution
  • Video/audio recording
  • Screen recording
  • Micro-tasks

Ballpark alternatives

Tools buyers consider alongside Ballpark.

Frequently asked questions

Is Ballpark free to use?
Ballpark does not include a free tier, but it offers a free trial so you can test it before committing.
How much does Ballpark cost?
Ballpark starts at $125/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.
What does Ballpark integrate with?
Ballpark ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is Ballpark best suited for?
Ballpark is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard Ballpark?
Most teams are live on Ballpark within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

About the authors

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