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Auvik

Auvik

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ReviewAITools Score · 4282 reviews9.1

What is Auvik?

Auvik is a cloud-based network management software designed to provide comprehensive visibility and control over IT infrastructure. It offers features such as automated network discovery, real-time mapping, performance monitoring, and traffic analysis.

Auvik simplifies network management by providing automated configuration backups, syslog analysis, and integration with various IT platforms.

This software is beneficial for IT departments and managed service providers (MSPs) looking to enhance network oversight and efficiency. It helps in quickly identifying and resolving network issues, optimizing operational workflows, and maintaining network security and compliance.

Auvik’s intuitive interface and powerful APIs enable seamless integration with existing IT systems, making it a robust solution for managing complex network environments.

Best for
Small BusinessMedium BusinessLarge EnterpriseNon-profit Organization

Pricing

Starting at Custom · Subscription

Basic

Core

Features

45 features that make Auvik stand out.

  • Activity Dashboard
  • Bandwidth Monitoring
  • Baseline Manager
  • Dashboard
  • Internet Usage Monitoring
  • Inventory Management
  • Location Insights
  • IP Address Monitoring
  • Network Analysis
  • Performance Management
  • Real Time Monitoring
  • Server Monitoring

Pros & Cons

Pros

  • Automated Network Discovery and MappingUsers consistently highlight Auvik’s automated network discovery as its strongest feature. The platform scans and maps entire networks in minutes, automatically identifying devices, connections, and dependencies without manual input. Multi-site IT teams and MSPs report saving hours of documentation time per week, with real-time topology maps that update as devices move or change. Reviewers on G2 and Gartner Peer Insights describe the discovery process as one of the fastest in the network monitoring category.
  • Predictable Per-Device PricingAuvik’s per-device billing model receives strong praise from budget-conscious teams and MSPs. Unlike consumption-based platforms where costs spike with data volume, Auvik charges a flat rate per managed device with unlimited users and sites included. Users report this eliminates monthly billing surprises and simplifies budget forecasting. MSPs managing multiple clients particularly value the transparent cost structure that allows accurate per-client billing without guesswork.
  • Fast Deployment and Ease of UseReviewers across G2, Capterra, and TrustRadius consistently praise Auvik’s quick setup and intuitive interface. Most users report going from zero to full network visibility in under an hour, compared to days or weeks with legacy tools like SolarWinds or PRTG. The cloud-based architecture removes the need for dedicated server hardware, and the modern UI makes it accessible to both senior network engineers and junior IT staff without extensive training.
  • MSP Multi-Tenant ArchitectureManaged Service Providers highlight Auvik’s native multi-tenancy as a key differentiator. The platform supports managing hundreds of client networks from a single dashboard with per-client credentials, separate billing visibility, and role-based access controls. Users report that onboarding new clients takes minutes instead of the complex configuration required by competitors. Volume discounts across all managed clients further improve ROI for growing MSPs.
  • Responsive Customer SupportAuvik’s customer support team is one of the most frequently praised aspects across review platforms. Users describe support as fast, knowledgeable, and genuinely helpful – with live chat, email, and phone support available even during trials. Multiple reviewers note that support engineers understand network infrastructure at a technical level, making troubleshooting sessions productive rather than scripted. The knowledge base and certification program also receive positive mentions.

Cons

  • Alert Tuning and Noise ReductionUsers managing large or complex networks report that alert configuration requires significant effort to reduce noise. While Auvik provides 50+ pre-configured alerts, enterprise-scale deployments need more advanced correlation between related events. Reviewers request smarter event grouping during outages – for example, suppressing downstream device alerts when a core switch fails – to reduce alert fatigue and improve signal quality for operations teams.
  • No Public Pricing TransparencySeveral reviewers express frustration that Auvik does not publish specific per-device rates on its website, requiring a custom quote or free trial to determine costs. While the pricing model itself is praised for predictability, the initial lack of visible pricing creates friction during evaluation. Users suggest that publishing at least starting price ranges would improve the buying experience and reduce the time spent in sales conversations.
  • Limited Application Performance MonitoringUsers who need visibility beyond network infrastructure note that Auvik does not provide application performance monitoring (APM), distributed tracing, or code-level insights. Teams requiring full-stack observability across applications, containers, and microservices need to pair Auvik with a separate APM tool like Datadog or New Relic, adding complexity and cost. This is by design – Auvik focuses on network monitoring – but reviewers wish for deeper application-layer visibility within the platform.
  • Reporting and Dashboard CustomizationWhile Auvik’s dashboards are functional for day-to-day monitoring, users report that reporting capabilities need improvement for executive-level presentations. Reviewers request more flexible dashboard exports, custom report templates, and deeper trend analytics for presenting network health and risk metrics to leadership. The current reporting works well for operations teams but falls short for governance and compliance reporting needs.
  • Per-Device Cost at ScaleOrganizations with very large device counts (500+) note that per-device pricing can become significant, especially in environments with many network devices in the highest billing tier. While volume discounts help, some users suggest more flexible licensing options – such as role-based monitoring levels or tiered feature access per device category – to optimize cost versus monitoring depth for edge devices that need less visibility.

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Frequently asked questions

Is Auvik free to use?
Auvik does not include a free tier, but it offers a free trial so you can test it before committing.
How much does Auvik cost?
Auvik uses custom pricing tailored to each organisation. Contact their sales team for a quote based on your team size, modules and contract length.
What does Auvik integrate with?
Auvik integrates with popular tools such as Freshdesk, Slack, Microsoft Teams, PagerDuty, ServiceNow, plus an open API for custom workflows.
Who is Auvik best suited for?
Auvik is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard Auvik?
Most teams are live on Auvik within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

About the authors

Rashi Arora
Rashi AroraWriter

Rashi Arora is currently working as a Project Manager at Aventra Group. Prior to this, she was a Product Owner at Broadcom. Rashi has gained expertise by managing renewals on Salesforce CPQ and improving the Renewal Admin Portal. Her strategic involvement in transitioning customer experiences from perpetual to SaaS models highlights her ability to modernize business operations. Rashi’s academic background from the prestigious International Institute of Information Technology Bangalore, coupled with her training from Product School, forms a strong foundation for her career. She effectively comb

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Ana Maria Stanciuc
Ana Maria StanciucEditor

Ana Maria Stanciuc is a highly skilled writer and content strategist with 10+ years of experience. She has experience in technical and creative writing across a variety of industries. With a background in journalism, her expertise goes beyond writing, as she brings a unique combination of creative storytelling and technical accuracy to her work. She is currently the Head of Content at Tekpon and the Editor in Chief for Tekpon Magazine. In her current role, she leverages her extensive writing experience and strategic insight to produce valuable content. Ana-Maria specializes in reviewing and cu

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