AskNicely
VerifiedMay be outdatedWhat is AskNicely?
AskNicely is a customer experience software designed to empower service businesses to measure and enhance every customer interaction. It focuses on creating a customer-obsessed culture by providing frontline teams with the feedback they need to make every customer experience outstanding. AskNicely’s platform is built around measuring customer experiences daily through the Net Promoter Score® system, enabling businesses to collect and act on customer feedback efficiently.
The software offers a suite of tools to motivate frontline teams, including recognition and rewards for achieving customer experience goals. Team members receive direct feedback from customers and can track their own Net Promoter Score directly from their mobile devices. AskNicely also provides team analytics to connect frontline performance with the company’s bottom line, allowing businesses to compare performance across locations and individual team members. This feature helps identify what separates the best performers from the rest and quantifies the impact of improved customer experience on revenue and growth.
Pricing
Starting at Custom · Subscription
Features
52 features that make AskNicely stand out.
- API
- CRM
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Engagement Tracking
- Feedback Management
- Negative Feedback Management
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Frequently asked questions
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