Akita
VerifiedMay be outdatedWhat is Akita?
Akita is a comprehensive customer success platform for SaaS businesses. It centralizes customer data, metrics, and activities, providing a single source of truth for each customer.
With Akita, you can manage onboarding, customer health, expansion, retention, and task management. The platform offers features such as customer segmentation, automated playbooks, account health scoring, customizable dashboards, powerful integrations, task management, and reporting.
It enables you to automate workflows, track key metrics, access 3rd-party data, create customizable health scores, and build shareable dashboards.
Akita’s goal is to help businesses achieve an engaged, healthy, and growing customer base by streamlining customer success processes and providing valuable insights for effective customer management.
Pricing
Starting at $200/month · Subscription
Features
32 features that make Akita stand out.
- API
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Behavior Tracking
- CRM
- Charting
- Configurable Workflow
- Customer History
- Customer Management
- Data Extraction
- Data Import/Export
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Frequently asked questions
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