Comp
Free
7shifts
VerifiedMay be outdatedReviewAITools Score · 50430 reviews8.6
What is 7shifts?
7shifts is a workforce management software designed specifically for restaurants to streamline scheduling, communication, and labor management. It helps restaurant owners and managers create employee schedules, track labor costs, and simplify team communication in a single, easy-to-use platform. With 7shifts, restaurants can optimize their staffing levels, ensuring that shifts are efficiently managed while reducing scheduling conflicts and overstaffing.
One of the standout features of 7shifts is its automated scheduling tools, which allow managers to generate schedules based on employee availability, labor targets, and historical data. This helps reduce the time spent on manual scheduling and ensures that labor costs are kept in check. The platform also offers team communication tools, enabling employees to swap shifts, request time off, and stay updated on work schedules through a mobile app.
7shifts integrates seamlessly with various point-of-sale (POS) systems and payroll platforms, providing restaurants with real-time data on labor costs and employee performance. Its reporting and analytics features help managers make informed decisions to boost efficiency and reduce labor expenses.
Ideal for restaurants of all sizes, 7shifts simplifies workforce management, helping businesses save time, reduce costs, and enhance team productivity while ensuring seamless operations.
Best for
Small BusinessMedium BusinessLarge Enterprise
Pricing
Starting at $29.99/month · Subscription · Free tier available
Entree
34.99
The Works
76.99
Features
39 features that make 7shifts stand out.
- Appointment Scheduling
- Task Scheduling
- Rescheduling
- Reminders
- Real-time Updates
- Reporting & Statistics
- Real-time Scheduling
- Automated Scheduling
- Calendar Management
- Calendar Sync
- Employee Management
- Booking Management
Pros & Cons
Pros
- Ease of UseBoth managers and staff find the platform intuitive, even for those who aren’t tech-savvy. The drag-and-drop scheduler and mobile app make it simple to manage shifts and communicate changes.
- Integrated Time TrackingThe time clock feature, integrated into the app, allows staff to easily clock in and out, which simplifies payroll management and time tracking.
- Customer SupportUsers consistently commend 7shifts for its responsive and helpful customer support team, who address issues quickly and take user suggestions seriously.
- Scheduling EfficiencyManagers appreciate features like preset shift times and labor forecasting, which helps them optimize schedules and labor costs. It’s especially useful for managing shifts across multiple roles.
- Tip ManagementThe platform includes a built-in tip pooling feature that automatically calculates and distributes tips fairly among staff, adding transparency to the process.
Cons
- Occasional Slow LoadingSome users report occasional slow load times, which can be frustrating, especially during peak hours when quick access is necessary.
- Limited Reporting FeaturesWhile the reporting tools are generally helpful, some users find the sharing options limited, as reports can only be exported in CSV format.
- Complex Shift ManagementUsers who deal with frequent shift swaps or need to assign recurring shifts have mentioned difficulties with managing these complexities through the app.
- Lack of Push NotificationsDespite having notification settings, some users have noted that push notifications for schedule updates and other critical alerts don’t always come through consistently.
- More Robust Features for Large TeamsLarger organizations with more complex scheduling needs, like seasonal or part-time workers, have requested more advanced availability and scheduling options.
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Frequently asked questions
Is 7shifts free to use?
Yes, 7shifts offers a free version with core features. You can upgrade to a paid plan when you need more capacity or advanced functionality.
How much does 7shifts cost?
7shifts starts at $29.99/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.
What does 7shifts integrate with?
7shifts integrates with popular tools such as Scheduling and time-tracking, plus an open API for custom workflows.
Who is 7shifts best suited for?
7shifts is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard 7shifts?
Most teams are live on 7shifts within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.
About the authors
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