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20NINE

20NINE

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by 20NINE·Launched CRM Software
ReviewAITools Score · 604 reviews9.1

What is 20NINE?

20NINE is a modular CRM for small businesses. It includes modules for Contact CRM, Sales CRM, Prospecting, Marketing, Document/Contract management, E-Signing, Communication tracking, Support/Customer service, Recruitment, CV/Consultant management, and a My pages portal.

It is fully customizable to fit your needs as you grow, allowing custom categorizations & processes, user experience (you can customize the main menu, the start page, companies, deals, the way information is displayed in contacts, etc.), and pre-defined values. For example, you can add any category like new text, dropdown, number, hashtag, URL, textbox, radio buttons, or date fields to any object type. These fields are also possible to import, and of course, they are searchable.

Furthermore, it also connects to standard tools like Office365, Google Workspace, Fortnox, LinkedIn, WordPress, Mailchimp, Dropbox, Teams, and more, and includes document templates and E-Signing tools.

Best for
StartUpsFreelancersSmall Business

Pricing

Starting at $12.5/month · Subscription

Features

40 features that make 20NINE stand out.

  • Activity Dashboard
  • Activity Tracking
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export

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Frequently asked questions

Is 20NINE free to use?
20NINE does not currently offer a free tier or free trial. Pricing starts at $12.5 and depends on the plan you choose.
How much does 20NINE cost?
20NINE starts at $12.5/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.
What does 20NINE integrate with?
20NINE integrates with popular tools such as Microsoft 365, MailChimp, plus an open API for custom workflows.
Who is 20NINE best suited for?
20NINE is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard 20NINE?
Most teams are live on 20NINE within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

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